Interaction Studio is an enhancement of Marketing Cloud, and personalization is a one-word definition of this Salesforce tool!
With Interaction Studio, you can easily provide your customers with relevant and personalized experiences with your brand. In real-time and across every touchpoint – both online and offline – throughout the entire customer journey.
Interaction Studio lets you improve campaigns on the run and thoroughly test them to know what‘s working and what’s not. Artificial intelligence in real-time analyzes the huge amounts of customer data you collect in your CRM and various online or offline sources. Thanks to that, you will fully understand your customers and be able to interact with each of them individually.
Customers should be in the center of your attention and with Interaction Studio, you will make them stay with you throughout their lifecycle!
Provide your customers with personalized experiences across multiple channels, easily and in real time. What’s more, thanks to Interaction Studio you will be able to increase customer engagement and loyalty and increase the conversion rates of your marketing activities.
Understand each of your customers and prospects thoroughly: who they are, what they are interested in, and what form of contact they prefer. Then, with the help of Einstein AI, personalize your message on a large scale.
Interaction Studio swiftly collects, analyzes, and compares online and offline customer interactions with your brand so you can understand their preferences and intentions – all information is stored in an easy-to-use profile.
Use Salesforce AI to deliver a personalized, relevant, and contextual 1-to-1 experience for your customer. Did we mention that Interaction Studio works seamlessly with other engagement tools from the Salesforce ecosystem to get even better outcomes for your customers throughout their entire journey?
Create customers for life with Salesforce Interaction Studio!