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Interaction Studio

Become a truly 1-to-1 brand in your customer engagements across all touchpoints thanks to Interaction Studio – Salesforce's leading real-time personalization and interaction management solution.

Service Spotlight

Interaction Studio is an enhancement of Marketing Cloud, and personalization is a one-word definition of this Salesforce tool!

With Interaction Studio, you can easily provide your customers with relevant and personalized experiences with your brand. In real-time and across every touchpoint – both online and offline – throughout the entire customer journey.

Interaction Studio lets you improve campaigns on the run and thoroughly test them to know what‘s working and what’s not. Artificial intelligence in real-time analyzes the huge amounts of customer data you collect in your CRM and various online or offline sources. Thanks to that, you will fully understand your customers and be able to interact with each of them individually.

Customers should be in the center of your attention and with Interaction Studio, you will make them stay with you throughout their lifecycle!

Provide your customers with personalized experiences across multiple channels, easily and in real time. What's more, thanks to Interaction Studio you will be able to increase customer engagement and loyalty and increase the conversion rates of your marketing activities.

Understand each of your customers and prospects thoroughly: who they are, what they are interested in, and what form of contact they prefer. Then, with the help of Einstein AI, personalize your message on a large scale.

Interaction Studio swiftly collects, analyzes, and compares online and offline customer interactions with your brand so you can understand their preferences and intentions – all information is stored in an easy-to-use profile.

Use Salesforce AI to deliver a personalized, relevant, and contextual 1-to-1 experience for your customer. Did we mention that Interaction Studio works seamlessly with other engagement tools from the Salesforce ecosystem to get even better outcomes for your customers throughout their entire journey?

Create customers for life with Salesforce Interaction Studio!


How would you know Interaction Studio is the best choice for your marketing team?

If you wish to:

  1. understand your customer’s needs;
  2. leverage the power of AI to get the best results from your campaigns;
  3. provide clients with a great experience with your brand, both online and offline;
  4. test and analyze your campaigns and improve them as they run,
  5. then Interaction Studio will suit your needs perfectly!

Are you facing some of the challenges mentioned above?
Sales Cloud will help you overcome them!



Action Plan


& Developers




Agile approach and work in small, well-organized teams allow us to deliver solutions that meet our customer’s requirements. We have been successfully delivering functionalities tailored to the needs of many companies since 2014.

Demo Preview

Take a quick look at some key Interaction Studio features

Acquire more clients, close more deals, and grow your business with Interaction Studio!

Interaction Studio Demo

Real-time interactions across all touchpoints with customers and prospects have never been easier! With Interaction Studio, your brand can provide a relevant, personalized, and unified experience to your customers.

We encourage you to watch the short video below to see what Interaction Studio is about and what it can offer you!


Client Success Stories

See how our customers overcame their challenges thanks to Salesforce Sales Cloud.
We encourage you to read the success stories below!

DevSkiller: Implementation of Sales Cloud & Change Management

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Orkel Direkte AS: Implementation of Sales Cloud & Change Management

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SCRIVE: Implementation of Sales Cloud & Change Management

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Read More



Cloudity was responsible for customization of Salesforce platform to correspond with Aava Mobile GmbH needs, configuration and development of Salesforce solution for supporting the support team and bringing them convenient working conditions, configuration and development of Salesforce Communities solution for Aava Mobile's customers and partners.
I confirm the proper quality of delivered services as well as the necessary knowledge and experience of consultants who led the project. I recommend Cloudity as a Salesforce consultancy services provider.

Sven Johannsen
Chief Sales Officer, Aava Mobile GmbH


AMX Germany GmbH started the cooperation with Cloudity at the end of December 2020. We entrusted Cloudity with the implementation of Salesforce Revenue Cloud. The goal was to implement the solution at the earliest convenience. Therefore, the project was conducted in the agile methodology to provide more flexibility as well as efficiency to achieve optimal results.
The project lasted a month and the solution was released after a three-week implementation.
We are very pleased with the results of the project and recommend Cloudity as an experienced and trustworthy Salesforce consultancy services provider. Our cooperation has been very productive and we are looking forward to working with Cloudity in the future!

Sebastian Paasch
Managing Director, AMX Germany GmbH

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Piotr Borkowski
Account Executive