Digital Transformation Roadmap
The extended implementation of Salesforce is designed for medium and large organizations. This type of service is a guarantee that the system is fully adapted to the customer’s needs. Usually, such implementation covers more than one Salesforce application (for example, an integration of Sales Cloud and Service Cloud).
In complex projects, it is crucial to have a digitization strategy and an experienced partner who will take care of its implementation. Their task is to build custom solutions to satisfy the most complicated business requirements. We synchronize the system with other tools used by our clients. We focus on the usability and reliability of solutions so that our customers can focus on their core business.
The duration of the extended implementation is closely related to the size of the project, the number of implemented solutions, and the number of users of the future Salesforce instance.
The most important success factor in this kind of project is deep understating during the initial workshop. Its result should be a wide implementation concept based on conscious business analysis. Workshops will last at least two days and should take place on customer premises.
The configuration of the system begins as soon as the implementation concept is ready. We usually work in two-week iterations, which means that we close specific areas of the project every two weeks, and the results of our work are constantly consulted with the client. With this approach, we can familiarize them with the system as soon as possible. That way the client can be sure that no solutions inconsistent with their ideas and expectations get introduced. It’s also worth mentioning that depending on the needs of our customers, we can almost freely personalize their Salesforce instance, ensuring the best experience. Using Salesforce technology, we can even build a custom component from scratch as an independent tool or add it to a personalized SF instance to create a tailor-made solution.