Automated sales process thanks to Salesforce Sales Cloud and Service CloudRead More
- legacy CRM tool not flexible and mature enough to meet Orderfox’s CRM and process orchestration needs - poor quality of lead data and lack of effective mechanisms such as validation rules;
- lack of adequate data storage application to enable future development using artificial intelligence algorithms;
- no single source of truth, a complete repository with up-to-date contact and contractual information for sales partners;
- no room to improve collaboration across sales, marketing, and customer success teams.