The modern consumer sees all your brand touchpoints as one. They expect a seamless, single conversation with a brand, whether they are browsing on a mobile app, seeking support via messaging, or walking into a physical store. For leading retailers, the challenge is not simply being present across channels, but […]
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Manufacturing companies face constant pressure of aligning production capabilities with demand and special requests from customers. Leaders are struggling with market volatility, complex supply chains, and, crucially, the challenge of connecting sales forecasts directly to production realities. How can manufacturers using Salesforce address these issues with the help of AI? […]
Have you implemented Salesforce tools in your organization and want to maximize the chances of full user adoption of the platform? Or are you already using this ecosystem, but you feel that your team is not using its full potential? Consider Salesforce training led by certified Cloudity specialists! When to […]
In recent years, there has been a dynamic surge of interest in the ESG concept, significantly impacting how organizations manage their operations and how investors assess their potential. ESG stands for ‘Environmental, Social, and Governance,’ representing the three areas of sustainable development evaluation: environmental, social, and corporate governance. These three […]
Licenses and subscription models have a significant impact on the cost of implementing Salesforce solutions. License costs can vary widely depending on the scope of functionality, the number of users, and additional modules. Salesforce offers various license packages and subscription models, which we describe below. Types of Salesforce Licenses Within […]
Manufacturing companies are facing many challenges today, such as rising production costs, inflation, and changes in energy prices. Fortunately, there are also huge opportunities for growth, thanks to digital transformation. In this article, we will answer the following questions: What are the applications of artificial intelligence in production? Where can […]
In this article, we describe possible approaches to integrating Salesforce with the tools you use in your organization and explain key concepts. Salesforce’s open API When we say that Salesforce has open APIs, it means that the platform provides public application programming interfaces (APIs) that allow other systems, applications, or […]
IT systems integration is the process of combining different programs, applications, or IT tools into a cohesive whole that allows them to work together and exchange information. It can be compared to building bridges between islands so that people can move freely from one place to another. In a business […]
Table of Contents: Types of Salesforce implementations Requirements analysis Implementation phase Testing phase (UAT) Go-live Hypercare Summary Anyone who has dealt with IT projects knows that it is often difficult to say how long a project will last. However, in the case of Salesforce, there are certain timeframes within which, […]
Project teams working on Salesforce implementation, both on the partner and client side, are formed by a number of people with clearly defined responsibilities. Today we present a description of the functions of specialists who make projects run smoothly, and new tools are successfully adopted in the organization. Project Manager […]
